Click here for a video overview of your 3Shape Account.  Note: this link will take you outside of the Help Center to the 3Shape Training Videos YouTube page.

What is a 3Shape Account?

3Shape Account (formerly known as the 3Shape ID or 3Shape Communicate account) is your unique user account for accessing 3Shape products and services. It is required to use many 3Shape solutions and provides a single sign-in experience across supported platforms.
A 3Shape Account enables you to:

  • Access 3Shape products, services, and online platforms
  • Connect and collaborate with other practices and laboratories
  • Manage your user profile and account settings
  • Use cloud-based features and workflows supported by 3Shape

Ensure that you have a valid 3Shape Account and are signed in to access the full functionality of your 3Shape software and services.

Where can you use your 3Shape Account?

A 3Shape account allows you to:

  1. Send cases to other clinics or labs through 3Shape Communicate.
  2. Access Partner Portal. (Available for resellers only.)
  3. Access the eCommerce portal, which is the platform that allows you to renew your subscription (if relevant).
  4. Access the Communicate portal, where you can see the cases that you sent or received.
  5. Access the Community portal, where you have access to trainings and forums.
  6. Access the Academy portal, which is used to get some other training materials not included in Community.
  7. Access to the cloud-based user management controlled Included in Unite 23.1 and for instance, access to your local Unite installations.
  8. Use any future services developed by 3Shape.