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Prerequisites for the integration:

  • 3Shape Unite 21.1.x or newer. 
  • R4+ version 8.5.2 or newer
  • 3Shape Unite client and R4+ should be installed on the same computer.  
  • Both standalone and client-server setups are supported, see Known Limitations.

3Shape Unite and R4+ (PMS) integration provides automation of Patient Management in 3Shape Unite from R4+ (Create, merge, and update patient) for faster and easier managing of patient data.  Read more about R4+ here.

How to enable the integration in Unite    

Please follow the steps described in the related article:  How to install "PMS integration" App from Unite Store

How to enable the integration in R4+

Please consult R4+ documentation or contact R4+ Support team for integration activation. The following steps are provided as an aid to set up and use the integration in R4+.

  1. In R4+ navigate to Tools> Options
  2. Click on X_RAY Options, in the list find 3Shape Unite CLI and click to enable it. If you have standard Unite installation on disk /:C the path will be C:\Program Files\3Shape\Dental Desktop\Plugins\ThreeShape.PracticeManagementIntegration\DentalDesktopCmd.exeIf you have customized Unite installation, click on “Browse” and select location to {PathToDentalDesktopInstallation}\Dental Desktop\Plugins\ThreeShape.PracticeManagementIntegration\DentalDesktopCmd.exe
  3. To save changes, click OK

You have now finished the integration setup and may use main integration workflows. 

Create Patient: 

Update Patient: 

Merge with existing Patient: 

Known limitations:


Contact 3Shape Support if you have further questions.

For full information on correct usage, please consult the official Safety and Setup Guide and the most current Manual.