How to Find a 3Shape Lab Scanner in Device Manager and Update the Scanner Drivers

Locating scanner in Device Manager

After ScanSuite (the scanner manager application that is installed alongside the 3Shape Dental System/3Shape Unite software applications) is installed and connected to the PC it will appear in Windows Device Manager under Imaging Devices.

Opening Windows Device Manager

Using the Run dialog

Step 1: Press Win + R.

Step 2: Type devmgmt.msc.

Step 3: Press Enter.

Using the Windows taskbar

Step 1: Right-click the Windows button on the taskbar.

Step 2: Select Device Manager.

Updating the Scanner Drivers

Lab scanner drivers are installed automatically during ScanSuite installation.

If the drivers were not installed correctly or need to be updated manually, follow these steps:

Step 1: Open Device Manager and locate the scanner.

Step 2: Right-click 3Shape 3D Scanner.

Step 3: Select Update Driver.

Step 4: Select Browse my computer for driver software.

Step 5: In the driver location field, enter the applicable path:

• C:\Program Files\3Shape\ScanSuite\USBDrivers
• C:\Program Files (x86)\3Shape\ScanSuite\USBDrivers

The applicable path depends on the installed software version.

Step 6: Click Next to install or update the drivers.

Contact 3Shape Support if you have any further questions.
 
For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.