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NOTE: Due to high level of interest the time of delivery is approximately 1,5 months at the moment. 

Thank you for joining the 3Shape Community. As a small token of our gratitude, we offer you a welcome kit, including a selection of merchandise for you and your colleagues. You can use it to signal to your patients, peers and business partners that you are doing digital dentistry the smart way. The kit is available exclusively for 3Shape system owners (requires an active dongle number, which can only be entered once). Due to customs restrictions, there may be limited availability in some regions. Order your kit here.

Troubleshooting

"Access violation in module DentalDesigner.exe" in Dental Designer (general article)

CAM output is not generated automatically when completing the design

"DentalDesigner: System Error. Code: 2. The system cannot find the file specified." when trying to design a scanned order

During the design in Dental Designer - part of the model and design disappear.

EM "Order not supported. Invalid boundary (Boundary.Count=2)" when opening an order in Model Builder

EM "Trying to add a facet to an edge as "left/right", but "left/right" facet already exists"

Failed to morph anatomy shape to its die interface

"Failed to morph anatomy shape to its die interface" on Anatomy design step in Dental Designer

Holes in scans when redesign the order with digital impression scans

"Invalid boundary" after placing cut out line in Dental Designer

"No more saves available in dongle" on Save step in DentalDesigner even if the user has CAD points

Part of scan disappears after trimming in Dental Designer or Model Builder

"The manufacturing process for the order is not in the list of allowed processes" when starting to design

"Unable to create a screenshot. Please ensure that you use the latest video/OpenGL drivers." in Dental Designer