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NOTE: Due to high level of interest the time of delivery is approximately 1,5 months at the moment. 

Thank you for joining the 3Shape Community. As a small token of our gratitude, we offer you a welcome kit, including a selection of merchandise for you and your colleagues. You can use it to signal to your patients, peers and business partners that you are doing digital dentistry the smart way. The kit is available exclusively for 3Shape system owners (requires an active dongle number, which can only be entered once). Due to customs restrictions, there may be limited availability in some regions. Order your kit here.

Troubleshooting

"Access violation in module DentalDesigner.exe" in Dental Designer

CAM Output Is Not Generated Automatically When Completing the Design

"DentalDesigner: System Error. Code: 2. The system cannot find the file specified." When Opening a Scanned Order

EM "Trying to add a facet to an edge as "left/right", but "left/right" facet already exists"

Holes in Scans When Redesigning an Order with Digital Impression Scans

Part of the Model or Design Disappears During the "Anatomy Design" Step

Part of the Scan Disappears After Trimming in Dental Designer or Model Builder

Resolving "Failed to morph anatomy shape to its die interface"

Resolving "Failed to Morph Anatomy Shape to Its Die Interface" in Dental Designer

Resolving "Invalid Boundary" After Placing the Cut-Out Line in Dental Designer

Resolving "No more saves available in dongle" When Saving a Design

Resolving "Order Not Supported. Invalid Boundary (Boundary.Count=2)" when opening an order in Model Builder

Resolving "The Manufacturing Process for the Order Is Not in the List of Allowed Processes" When Starting a Design

"Unable to Create a Screenshot. Please Ensure That You Use the Latest Video/OpenGL Drivers." in Dental Designer