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Thank you for joining the 3Shape Community. As a small token of our gratitude, we offer you a welcome kit, including a selection of merchandise for you and your colleagues. You can use it to signal to your patients, peers and business partners that you are doing digital dentistry the smart way. The kit is available exclusively for 3Shape system owners (requires an active dongle number, which can only be entered once). Due to customs restrictions, there may be limited availability in some regions. Order your kit here.

Troubleshooting

"Empty scan. Ensure the object is in scanner" When Scanning on E-scanners with Adesso Artex Transfer Plates in ScanIt Dental

General article: "Calibration failed” errors during lab scanner calibration

General article: Error messages when scanning with a lab scanner in 3Shape ScanIt Dental

Insufficient Scan Quality When Scanning Metal Abutments with 3Shape Lab Scanners

Insufficient Scan Quality When Scanning with a 3Shape Lab Scanner

Is It OK That Blue Lines Are On When E-scanner Is Not Scanning?

"Scanning not allowed while toplight is on" When Scanning in DS-2018 or Lower with E1, E2, or E3 Scanner

Types of error messages when scanning with a lab scanner in 3Shape ScanIt Dental