Requring enclosed items at case entry

21 October 2024 | Updated 21.10.2024

This article shows you how to require Enclosed Items during case entry.

To customize your Enclosed Items list please see the following article:Customizing the enclosed items list

1) Settings > Case > Case Entry Display > Enclosed Items List > Edit

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2)Locate enclosed item > Actions gear > Selection required in case entry

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3) Click "Yes"

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