Resolving Case and Setting Conflicts in Unite 24.1

Case Conflicts

This occurs when there are multiple versions of a patient's case with potentially conflicting changes or edits made by different users. 
You will be prompted to review the case and choose which version you want to continue working with. 

Settings Conflicts

This occurs if there are different settings set on multiple devices registered to the same 3Shape Account Company. 
As the settings are set at the Company level, they should be the same for all of the devices synchronized with the Company. You will be prompted to choose which settings to keep.

Contact 3Shape Support if you have any further questions.

For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.