Internet Explorer is not supported
Sorry, please use another browser such as Google Chrome or MozillaFirefox

How to change the e-mail address for your 3shape Account

08 November 2023 | Updated 20.11.2025

If you need to change or update the email address associated with your Communicate account, you can do so through the Identity/Account Portal. 

Step 1: Sign in to the Communicate portal here: https://portal.3shapecommunicate.com/login

Step 2: Click on the “My Account” icon in the top right. 

 A close-up of a person

Description automatically generated

Step 3: Select 3Shape Account


 

Step 4: To edit the email field, click on the pencil icon.

Step 5: Save your changes. Remember to update your password in your dental applications as well (Unite, Dental System, or Ortho System).

Was this article helpful?