How to enable Custom Practice Management System integration with 3Shape Unite

19 October 2026 | Updated 19.10.2026

Overview

The “Custom Practice Management System Integration” App is intended for clinics using a custom-developed or privately maintained Practice Management System (PMS) that integrates with 3Shape Unite via the REST API.

The list of officially supported PMS integrations: PMS integration availability by region.

Who is this app for?

Use this app if:

  • Your clinic uses a custom-developed PMS.
  • Your PMS is privately maintained and not publicly available.
  • You plan to integrate your PMS with 3Shape Unite using the REST API.

Do not use this app if your PMS is already listed as an officially supported integration.

Before You Begin

Installing this app alone does not establish an integration.

A compatible PMS integration must be developed using the supported 3Shape Web Service API.

The clinic, software provider, or organization implementing the integration is responsible for:

  • Development and configuration
  • Testing and validation
  • Ongoing maintenance
  • Troubleshooting custom integration issues
  • Updating the integration as needed

3Shape provides integration interfaces, documentation, and onboarding guidance but does not maintain custom PMS implementations.

Installation

  1. Open More > Store in 3Shape Unite.
  2. Navigate to Practice Management.
  3. Locate “Custom Practice Management System Integration” App. Click on Install.
  4. You will be redirected to the settings page. Complete the setup according to the implementation provided by your PMS solution owner.

Documentation & Onboarding

For technical documentation, onboarding information, and implementation guidance, please contact [email protected] 
 


Frequently Asked Questions

I would like to integrate a PMS with 3Shape Unite

If you are developing a custom PMS integration for use within your own clinic or organization, please contact [email protected] to discuss your integration scenario and obtain the required technical documentation.

If you are a PMS provider, software vendor, or organization developing a PMS solution for multiple customers, please contact [email protected] to discuss onboarding and the possibility of becoming an officially supported PMS integration partner with a dedicated Unite Store presence.

Who supports the integration?

Support for the custom PMS implementation must be provided by the clinic, software provider, or organization responsible for the integration.
3Shape provides the integration interfaces, documentation, and onboarding guidance but does not provide support for custom-developed PMS implementations.

Does installing this app establish an integration?

No.

Installing the Custom PMS Integration app does not establish an integration by itself, but enables the integration interface. 
A compatible PMS integration must be developed and configured using the supported 3Shape Web Service API.

For technical documentation and onboarding guidance, please contact [email protected].

 



 

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