Warranty for TRIOS Education Systems
Education licenses are to be used exclusively for training and education purposes by schools, universities, or training centers. The name of the university / school and contact person is required at the order placement.
TRIOS Education System warranty
All EDU systems have 1-year warranty included as default, and 2-years additional warranty is available - please contact your local reseller to purchase.
During the warranty period, 3Shape will replace or repair the TRIOS Education System if malfunctioning due to a manufacturing defect. The product should have been working as designed at the educational institution / reseller site prior to the problem being experienced. More information about 3Shape's general warranty terms and conditions can be found here: Trios terms and conditions.
Thus, Educational Systems are not covered under the same extended warranty terms as subscribers to the TRIOS Care service plan.