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How to take a photo with the Communicate App and use it in Smile Design

09 November 2023 | Updated 16.12.2025

Integrate photos in Smile Design

Currently, 3Shape is testing a new option where the end-user can take a photo using the 3Shape Communicate App and directly use it on their Smile Design under 3Shape Unite. To learn more about this feature watch the video here.

Workflow steps 

After sending the picture from the smartphone to the software. Complete the following steps on Dental Desktop:

Step 1: Verify on: https://portal.3shapecommunicate.com/#/login that the pictures arrived there without issues. 

Step 2: Go to cases tab 

Step 3: Refresh communicate. 

Step 4: Copy the case and proceed with the Smile Design workflow. 


Contact 3Shape Support if you have any further questions.

For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.

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