What are the firewall rules for 3Shape Dental System
This article lists ports that should be open in the firewall when installing and using 3Shape Dental System.
NOTE: The list of ports was updated for DS 2024, and some of the components (programs\services) may not be present in the lower versions.
NOTE: If either of the ports is not open, the user should contact their local IT assistance to open the ports.
Dental System
Port |
Protocol |
Program / Service |
27027 |
TCP |
C:\Program Files (x86)\3Shape\Dongle ServerService\DongleServer.exe |
27028 |
TCP |
C:\Program Files\3Shape\Updater\DentalUpdaterService.exe |
27029 |
TCP |
C:\Program Files\3Shape\BackupService\DentalBackupService.exe |
27030 |
TCP |
C:\Program Files\3Shape\CommunicateService\DS3SComService.exe |
27031 |
TCP |
C:\Program Files\3Shape\DentalManagerService\DentalManagerService.exe |
80 |
TCP/UDP |
Interaction via HTTP (e.g. dongleserver service, opening 3SCom web site) |
21 |
TCP |
Interaction via FTP (e.g. Inboxfunctionality, download center) |
443 |
TCP |
Interaction via HTTPS(e.g. with 3SChape Communicate server, licenseserver) |
25 |
TCP |
Interaction via SMTP(e.g. sending of emails if fail happened in Inbox) |
27032 |
TCP |
Dental Manager Service |
27033 |
TCP |
Token service |
27034 |
TCP |
Remote control service |
27035 |
TCP |
Notification Manager |
3Shape Communicate
Port |
Protocol |
Destination |
80 |
TCP |
EMEA: www.3shapecommunicate.com [191.235.128.132] Americas: us.3shapecommunicate.com [137.116.118.135] APAC: as1.3shapecommunicate.com [207.46.130.122] |
443 |
TCP |
General: users.3shapecommunicate.com [137.116.115.186] auth.3shapecommunicate.com [137.116.115.186] dme.3shapecommunicate.com [191.237.69.109] connections.3shapecommunicate.com sironaintegrationdiscovery.3shapecommunicate.com caseaccesslink.3shapecommunicate.com portal.3shapecommunicate.com chatcomponent.3shape.com EMEA: www.3shapecommunicate.com [191.235.128.132] eu15.3shapecommunicate.com [94.245.89.109] Americas: us.3shapecommunicate.com [137.116.118.135] am15.3shapecommunicate.com [191.236.56.157] APAC: as1.3shapecommunicate.com [207.46.130.122] as15.3shapecommunicate.com [191.234.23.106] |
3Shape Account, License and Update Services
Port |
Protocol |
Program / Service |
443 |
TCP
|
identity.3shape.com data.identity.3shape.com profile.identity.3shape.com consents.3shape.com treatmentgroups.identity.3shape.com management.identity.3shape.com ui.management.identity.3shape.com companymigration.identity.3shape.com ui.companymigration.identity.3shape.com status.3shape.com lms.3shape.com store.3shape.com |
443 |
TCP |
client.license.3shape.com distribution.api.cat.3shape.com |
3Shape Unite (Smile Design, Splint Studio, Implant Studio)
Port |
Protocol |
Program / Service |
5480 |
TCP |
C:\Program Files\3Shape\Dental Desktop\DentalDesktopServer.NTService.exe |
5481 |
TCP |
|
5482 |
UDP |
|
5483 |
UDP |
|
5484 |
TCP |
|
Any |
TCP/UDP |
C:\Program Files\3shape\Dental Desktop\dentaldesktop.exe |
Microsoft SQL Server 2017
Port |
Protocol |
Service |
1433 |
TCP/UDP |
C:\Program Files\Microsoft SQL Server\MSSQL11.THREESHAPEDENTAL\MSSQL\Binn\sqlservr.exe C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe |
1434 |
TCP/UDP |
|
443 |
TCP |
|
80 |
TCP |
|
5000-5010 |
TCP |
|
1066 |
TCP |
|
1666 |
TCP |
3Shape FTP, Feedback reports
Port |
Protocol |
Program / Service |
21 |
TCP |
ftp.3shape.com |
21 |
TCP |
feedback.3shape.com |
3Shape Automate AI Proposals
| Port | Protocol | Program / Service |
| 443 | TCP |
automate.3shape.com China: automate.3shape.cn |
- DM service should have read/write access to the orders (if shared folder mayble local account that runs by default does not have write rights)
- URLs automate.3shape.com and automate.3shape.cn (for customers located in China) should be accessible from a PC, and DM service can reach these URLs (here check firewall settings)