Requring enclosed items at case entry
21 October 2024 | Updated 21.10.2024
This article shows you how to require Enclosed Items during case entry.
To customize your Enclosed Items list please see the following article:Customizing the enclosed items list
1) Settings > Case > Case Entry Display > Enclosed Items List > Edit
2)Locate enclosed item > Actions gear > Selection required in case entry
3) Click "Yes"